Service Operations
Revenue Leakage Detection
Find the endpoints, licences and services you are managing but not billing for.
Status: Available · Specified in FRD §17.1
What it is
Available today
AegisOne reconciles what you contracted to deliver against what you are actually managing, and surfaces the gap. Most service providers discover they are supporting devices that never made it onto an invoice.
This sits within service operations — run the commercial side of managed services, not just the technical side. It is part of the same platform as every other capability listed on this site, which means the data it produces is available to reporting, compliance evidence and the audit trail without an export step in between.
What you get
- Contract-to-delivery reconciliation
- Leakage overview by client
- Reconciliation findings register with run history
- Feeds renewal and margin reporting
- Capability group
- Service Operations
- Status
- Available
- Specification reference
- FRD §17.1
The specification reference points at the section of our functional requirements document that defines this capability, so that what is written here can be traced back to what was actually specified and built.
In the console
What revenue leakage detection looks like in use
An illustration of the interface for this capability. The layout is the product; the values in it are invented for the example, which is why the frame says so.
Endpoints managed
1,284
Under agent management
Endpoints contracted
1,275
Per active agreements
Unbilled
9
Managed, not contracted
Findings by client
| Client | Contracted | Managed | Gap |
|---|---|---|---|
| Northwind Logistics | 42 | 46 | +4 |
| Pearl Medical Group | 38 | 38 | — |
| Sierra Manufacturing | 29 | 33 | +4 |
| Vertex Financial | 51 | 52 | +1 |
| Harborline Retail | 24 | 24 | — |
Service Operations
Related capabilities
Other things AegisOne ships in this area. Run the commercial side of managed services, not just the technical side.
See revenue leakage detection against a real estate
The 14-day demo environment comes pre-loaded with a realistic fictional managed estate, so you can exercise this capability with data in it rather than an empty console. No credit card required.