Service Operations
Contract & Licence Management
Track contracts, licence entitlements and consumable inventory per client.
Status: Available · Specified in FRD §15.2
What it is
Available today
Commercial context lives alongside the technical estate: what each client is entitled to, what they are consuming, and what stock you hold against it.
This sits within service operations — run the commercial side of managed services, not just the technical side. It is part of the same platform as every other capability listed on this site, which means the data it produces is available to reporting, compliance evidence and the audit trail without an export step in between.
What you get
- Contract records per client
- Licence entitlement and assignment tracking
- Consumable inventory with issue tracking
- Capability group
- Service Operations
- Status
- Available
- Specification reference
- FRD §15.2
The specification reference points at the section of our functional requirements document that defines this capability, so that what is written here can be traced back to what was actually specified and built.
In the console
What contract & licence management looks like in use
An illustration of the interface for this capability. The layout is the product; the values in it are invented for the example, which is why the frame says so.
Endpoints managed
1,284
Under agent management
Endpoints contracted
1,275
Per active agreements
Unbilled
9
Managed, not contracted
Findings by client
| Client | Contracted | Managed | Gap |
|---|---|---|---|
| Northwind Logistics | 42 | 46 | +4 |
| Pearl Medical Group | 38 | 38 | — |
| Sierra Manufacturing | 29 | 33 | +4 |
| Vertex Financial | 51 | 52 | +1 |
| Harborline Retail | 24 | 24 | — |
Service Operations
Related capabilities
Other things AegisOne ships in this area. Run the commercial side of managed services, not just the technical side.
See contract & licence management against a real estate
The 14-day demo environment comes pre-loaded with a realistic fictional managed estate, so you can exercise this capability with data in it rather than an empty console. No credit card required.