Service Operations
Client Portal
A scoped view your customers can log into themselves.
Status: Available · Specified in FRD §32
What it is
Available today
Clients get their own overview of the estate you manage for them, reducing the reporting burden on your service desk.
This sits within service operations — run the commercial side of managed services, not just the technical side. It is part of the same platform as every other capability listed on this site, which means the data it produces is available to reporting, compliance evidence and the audit trail without an export step in between.
What you get
- Client-scoped overview
- Separate portal surface from the operator console
- Capability group
- Service Operations
- Status
- Available
- Specification reference
- FRD §32
The specification reference points at the section of our functional requirements document that defines this capability, so that what is written here can be traced back to what was actually specified and built.
Service Operations
Related capabilities
Other things AegisOne ships in this area. Run the commercial side of managed services, not just the technical side.
Revenue Leakage Detection
Find the endpoints, licences and services you are managing but not billing for.
Read moreContract & Licence Management
Track contracts, licence entitlements and consumable inventory per client.
Read moreCustomer Risk & Success
Score client health and surface the accounts most likely to churn.
Read moreSee client portal against a real estate
The 14-day demo environment comes pre-loaded with a realistic fictional managed estate, so you can exercise this capability with data in it rather than an empty console. No credit card required.